Information We Collect

When you reach out for corporate floral arrangements or gift services, we gather information you willingly provide. This covers your name, company name, email, phone, delivery addresses, and particular specifications for your floral requests. We also obtain payment details when placing orders, handled securely by our payment partners.

For our corporate clients, we may collect additional business information such as company registration details, preferred delivery schedules, and budget requirements. This helps us deliver a tailored service that meets your business needs.

Our website automatically gathers certain technical information when you visit. This includes your IP address, browser type, device information, and how you navigate through our site. We use this data to enhance our website performance and understand how clients discover our services.

How We Use Your Information

We use your personal information primarily to fulfill flower orders and deliver excellent customer service. This includes processing orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.

We also use information to improve our services and website experience. This helps us understand which corporate floral services are most valuable to our clients and how we can better serve the business community in United Kingdom.

Information Sharing and Disclosure

WillowBridgePro respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.

We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.

We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We treat the protection of your personal data with utmost importance and employ suitable technical and organizational safeguards to shield it. This includes safe data storage, encrypted transmissions, and restricted access to personal data within our company.

Although we deploy robust security measures, no online transmission method is entirely risk-free. We continually update our security practices to defend against emerging threats.

Your Privacy Rights

You have important rights regarding your personal data. Depending on applicable laws, you may have the right to view, rectify, erase, or limit how your information is used.

To exercise these rights, please reach out using the contact details at the end of this policy. We will respond within a reasonable timeframe as required by law.

Data Retention

We keep personal data only for as long as needed to deliver our services and meet legal obligations. Retention durations vary by data type and the purpose for which it was collected.

Cookies and Website Tracking

Our site uses cookies and similar technologies to enhance your browsing experience and to learn how visitors interact with our site. Cookies help us remember your preferences and assess site performance.

You can adjust cookie settings in your browser. However, turning off certain cookies may impact how the site functions. For detailed details about our cookie practices, please review our Cookie Policy.

Third-Party Links

Our site may include links to third-party websites or services. This privacy policy covers only WillowBridgePro and our site. We are not responsible for the privacy practices of external websites.

We encourage you to examine the privacy policies of any third-party websites you access through links on our site.

Policy Updates

We may update this privacy policy periodically to reflect changes in our practices, services, or legal requirements. When we make significant changes, we will update the "Last Updated" date at the top of this policy.

We invite you to review this policy from time to time to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, want to exercise your privacy rights, or have concerns about how we handle your information, please contact us.